Hello! Friendly and responsible team cashout.biz [/ extlink] is glad to see you on our service.
Below we want to provide you with a list of rules that you need to familiarize yourself with before starting to work with us. These are not tedious lines of the user agreement – this is a list of necessary knowledge that will help make our cooperation as productive as possible. And also to avoid unpleasant moments.
We have made every effort to cover all the important nuances of exchanges.
1. It is important to indicate valid contact information (phone, e-mail). [/ textcolor]
Why?
Increasingly, we are faced with various fraudulent schemes to entice funds from a client. In order to protect your assets – any changes in the application will occur ONLY through the contacts specified in the application.
2. Be extremely careful with the payment process for the application, especially pay attention to the NETWORK through which you plan to send / receive coins. [/ textcolor]
The article “Cryptocurrency wallet formats” details the possible formats, we recommend that you familiarize yourself in order to avoid further confusion.
Why?
If you choose the wrong network, coins may not arrive at the specified address and be irretrievably lost. This fact will be unpleasant for both you and us. Therefore, in order to avoid conflicts, pay special attention to the network of sending / receiving funds.
3. We do not accept coins from SMART CONTRACTS. Cryptocurrency sent in this way will unfortunately be lost. [/ textcolor]
Why?
The exchange to which we accept payments cannot credit us funds from a smart contract.
4. When placing an order for the sale of coins XRP, XLM, BNB, EOS, and other coins requiring a tag / memo, it is highly MUST be indicated. [/ Textcolor]
Why?
These coins go to our exchange wallets. If you do not specify a tag / memo, funds will not be credited to us. In case you still did not specify the tag / memo – contact the technical support service, where you will receive detailed instructions on how to proceed in this case. Please note that in this case, the coins will not be credited quickly, so you will have to wait for the coins to arrive to us. After that we will recalculate the exchange rate to the current one and will be able to pay you the hryvnia. Or, if the course does not suit you, we will pay you coins minus the shipping fee.
5. Pay special attention to fees when sending cryptocurrencies. It is extremely IMPORTANT that our account receives exactly the number of coins that you have issued in the application. [/ textcolor]
Why?
Since we have an automatic exchange, when an amount of coins is received that is different from the one specified in the application, the systеm will not be able to process the request automatically. You will have to wait some time while the operator processes your request.
Also, take a look at the article “information on minimum deposits” . It contains the minimum amounts that can be credited to our wallets.
If you send an amount less than indicated in the table, your funds will not be credited to our wallets, such funds are considered lost.
Our team is always happy to answer any of your questions, we are open to suggestions for improving service and quality of service. For us, the main rule is “the client must be satisfied”.
Successful trading and fast transactions!
Cashout.biz team
