Zcash ZEC is exchanged automatically.
It usually takes from 5 to 30 minutes, depending on network congestion.
Number of confirmations required is 22
Important: Withdrawing Zcash ZEC is necessary taking into account the commission of your payment systеm (block.io, bitgo, bitfinex, binance and others), the exact amount indicated in the ” I GIVE.” If the amount differs up or down, the automatic exchange of Zcash ZEC will not take place.
If for some reason you still did not take into account the commission – contact our operator to verify the information and conduct a semi-automatic exchange with recalculation of the amount depending on the payment received.
Attention!
In order to counter the legalization of proceeds from crime and the financing of terrorism, exchange offices conduct AML checks on transactions received from clients. If the transaction is identified as high-risk, the exchange office may suspend the exchange operation until it is verified in accordance with FATF standards. For more information about our AML policy see
AML Policy